Responsible AI Strategy Development – Data Monetisation and Customer Trust

Tuesday, November 17, 2026 at 12:00 PM to 1:00 PM · 1 hr. (Africa/Johannesburg)
Nerina Room - CTICC2, Level 1 | Masterclass 2: AI, Digital Transformation & Startups
Premium & Platinum

Information

With AI usage scaling up within customer-facing services, it is vital that enterprises obtain user consent and utilise data responsibly. This session will provide attendees with strategies to remain compliant while dealing with customer data and driving revenue
•Embed responsible AI into business strategy and innovation initiatives
•Strategies to improve customer opt-in and consent rates
•How can enterprises balance customer trust with data monetisation?

Learning Outcomes:
➔Develop responsible AI strategy: Produce an AI governance framework that aligns with business requirements, regulatory standards and customer consent
➔Build a compliant AI business case: Diversify your revenue by developing a business case for a new, compliant AI-enabled opportunity
➔Define the success of a new data product/service: Measure success
Masterclasses
  • AI, Digital Transformation & Startups

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