Opening Fireside Chat: Protecting Customer Trust in the Era of Digital Fraud

Wednesday, November 18, 2026 at 11:50 AM to 12:15 PM · 25 min. (Africa/Johannesburg)
Stage 6 – CTICC 2, Hall 6 | Cybersecurity, Wednesday 18 November
Open to all

Information

As digital fraud accelerates across Africa, enterprises must defend customer trust in increasingly sophisticated and AI-driven attack environments. Customer-facing channels in finance, retail, telecoms, and manufacturing are prime targets, making proactive strategies essential to resilience and reputation.

  • AI-driven social engineering: How can enterprises detect and mitigate phishing, smishing, and vishing attacks that are becoming faster, more personalised, and harder to spot?
  • Building trust and resilience: What measures are leading enterprises using to protect customers and ensure digital channels remain reliable and trusted?

Content Stage
  • AI, Digital Transformation & Startups
    • Cybersecurity

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